App Keeps Crashing or Freezing
This is most commonly caused by a corrupted app cache, an outdated version, or insufficient RAM. Steps: 1) Go to Settings → Apps → select the affected app → Clear Cache. 2) Update the app to the latest version in the app store. 3) Restart the phone to free up RAM. 4) If the problem persists: uninstall the app and reinstall it – make a note of your login credentials beforehand. 5) Check whether the operating system needs an update (Settings → Software Update).